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忙碌常被当成生产力的替代指标

知识工作很难像流水线那样当场数出产量。缺少清楚指标时,人会退回一个看得见的标准:做了多少事。秒回消息、开会、抄送、不断出现在公共频道里,都能证明自己忙着。安静做完一件重要的事,过程却可能几天都看不见。

Deep Work》把这种现象叫作 Busyness as Proxy for Productivity。它也符合 较省力的路径。从邮箱里拿到下一件事,比自己决定最重要的问题容易;立刻回复又会给人短促的完成感。一天因此可以很满,真正留下的东西很少。

浅层工作无法全部删掉,邮件、协调和行政事务本来就是许多工作的组成部分。问题出在它们没有预算,能够不断侵入整天。纽波特建议先给浅层工作划出比例,再尽量提高那部分时间的使用效率。我读完时想把日历分成两种颜色,每周看一次深浅比例,暂时以六比四为目标。参见 时间分块是为了保留对时间的决定权

Busyness as Proxy for Productivity: In the absence of clear indicators of what it means to be productive and valuable in their jobs, many knowledge workers turn back toward an industrial indicator of productivity: doing lots of stuff in a visible manner This mind-set provides another explanation for the popularity of many depth-destroying behaviors. If you send and answer e-mails at all hours, if you schedule and attend meetings constantly, if you weigh in on instant message systems like Hall within seconds when someone poses a new question, or if you roam your open office bouncing ideas off all whom you encounter—all of these behaviors make you seem busy in a public manner. If you’re using busyness as a proxy for productivity, then these behaviors can seem crucial for convincing yourself and others that you’re doing your job well. Cal Newport, Deep Work

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